Agenda

From 8:30 - Delegates arrive.

9:30 - 9:50 Andy Hart Opening - Remind Me Again…
9:50 - 10:20 Warren Shute - Understanding Your Client's Psychology
10:20 - 10:50 Carla Brown - From Clients to Advocates – Transforming Language to Maximise Referrals
10:50 - 11:20 - BREAK
11:20 - 11:50 Dr. Paulo Costa - How Clients Value Human and Robo Advice Differently
11:50 - 12:20 Paul Craven - Your Mind Plays Tricks - Three Investment Biases
12:20 -12:50 Philip Courtenay - Words That Motivate
12:50-13:05 James Dent - The Family Elephant In the Room
13:05-14:05 - Lunch
14:05-14:35 Jane Adshead-Grant - The Power of Listening to Ignite Brilliance in Others
14:35-15:00 Daniel Crosby - Mind + Machine
15:00-15:20 Chirine Harb - The Power of Trust in Culture
15:20-15:50 - BREAK
15:50-16:20 Simon Bucknall - Humans Under Pressure – Practical Tips for Higher Impact Speaking
16:20-17:00 Rory Sutherland

CLOSE - Drinks and nibbles

19:00 EXIT VENUE

19:00 onwards to a pub, The Union Regents Place, 11 Triton St, London NW1 3BF