Nick Platt at HUM London 2025
Our One Meeting Close
At the Humans Under Management London 2025 conference, Nick Platt presented on optimising client engagement through the "One Meeting Close" approach. As the managing director and founder of Henwood Court Financial Planning, he brings over 31 years of financial advisory experience.
The talk focuses on improving initial client engagement methods, specifically how transitioning from a "do" or "show" approach to a "tell" method can enhance client relationships and productivity.
Key insights include:
Three Engagement Methods: Understanding "do", "show", and "tell" methods to streamline client onboarding.
Client-Centric Approach: Emphasising the importance of knowing clients' needs and building trust from the first meeting.
Operational Efficiency: Implementing a structured onboarding process that enhances client service and reduces time spent on initial consultations.
Value of Niche: Recognising the common challenges among clients to create tailored solutions.
Watching this video will equip financial advisers with practical strategies to enhance client engagement and improve onboarding processes, ultimately leading to stronger client relationships and business growth.