Philippa Hann at HUM London 2025
How Do You Actually Manage Humans?
At the Humans Under Management London 2025 event, speaker Philippa Hann, a former lawyer and now CEO of Paradigm Norton, presented on managing ethical behaviour in financial services.
The talk focuses on the challenge of understanding why good people make unethical decisions. It explores how to embed integrity into daily practices and strengthen ethical resilience in teams.
Key Insights:
Recognising cognitive dissonance can help advisers understand their ethical challenges.
Developing self-esteem and acknowledging personal vulnerabilities are crucial for ethical decision-making.
Establishing non-negotiables and maintaining a journaling habit can aid in reflecting on ethical dilemmas and responses.
Watching this video will equip financial advisers with practical strategies to enhance their integrity and decision-making, ultimately improving client relationships and fostering a culture of accountability.
